The Challenge
A fast-growing women’s apparel brand experienced both rapid expansion and periodic internal transition. Lean resourcing, parental leaves, and increasing retail and wholesale complexity often stretched the operations team’s capacity.
Without experienced interim support, the brand risked production delays, rising freight costs, and missed shipment deadlines. They needed a trusted, flexible partner who could step in quickly to maintain momentum and continuity during these critical transitions.
Our Approach
Over a three-year partnership, Izba provided steady leadership and executional depth across multiple roles and stages of growth:
Interim VP of Operations
- Led vendor management, fulfillment, and logistics during peak growth periods.
- Supported senior decision-making and established clear communication across teams.
Parental Leave & Transition Coverage
- Took ownership of PO tracking, production updates, and freight oversight during staffing gaps.
- Developed documentation and SOPs to ensure seamless handoffs when internal leaders returned.
Fractional Analyst Support
- Delivered ongoing tactical support in wholesale PO management, freight tracking, and operational reporting.
- Implemented tracking tools that increased visibility and reduced manual effort across departments.
The Outcome
Izba enabled the brand to sustain operational excellence through change:
- ✅ On-time fulfillment and freight execution despite internal transitions
- ✅ Seamless continuity during parental leaves and leadership shifts
- ✅ Clear escalation and real-time visibility into inbound and wholesale performance
- ✅ Flexible bandwidth without overhiring or losing institutional knowledge
Through calm, capable partnership, Izba became an extension of their leadership, scaling support up or down as the business evolved.
