Scaling Operations Across Brands and Acquisitions

The Challenge

A wellness bran first engaged Izba for ERP project analysis, but quickly realized the need was far broader. The VP of Operations needed bandwidth to focus on strategy while her team required day-to-day structure, leadership, and system clarity.

Midway through the engagement, they acquired another wellness brand, adding complexity across teams, systems, and culture. The challenge expanded to managing through transition, scaling retail growth, and integrating two brand organizations while maintaining performance and morale.

Our Approach

What began as a project-based ERP assessment evolved into a long-term partnership. Izba provided calm, embedded leadership and hands-on operational transformation:

• Team leadership: Managed sourcing and production teams, coached through transitions, and supported leadership during parental leave.
• Systems and automation: Guided Business Central implementation, introduced Parabola automation for retailer dashboards (still in use two years later), and trained the team on EDI transactions.
• Operational excellence: Streamlined costing, tariff analysis, and supply chain processes to improve margins and speed.
• Integration: Supported the new brand's onboarding through role mapping, candidate interviews, and culture alignment.
• SKU simplification: Simplified complex supply chains, reformulated key SKUs, and accelerated retail relaunches in under a year.

The Outcome

• Leadership freed up: The VP regained time for strategic work while Izba stabilized operations.
• Automation ROI: Manual reporting replaced with live dashboards, no new headcount required.
• Retail growth: Expanded from one retailer to four, with smooth launches and stronger financials.
• Margin gains: Simplified SKUs and re-sourced products improved profitability.
• Team growth: Internal talent strengthened through mentorship and clear structure.

Izba became an extension of the brand's leadership: steadying operations, enabling integration, and setting all three brands up for scalable growth.